International Sales Support Specialist

Summary

Join our team at Nanit and play a crucial role in supporting global sales operations across LATAM, Canada, EMEA, and APAC. As an International Sales Support Specialist, you will process international orders, generate sales documentation, and coordinate logistics with global partners and distributors.

Requirements

• 4+ years of experience in international sales, including order processing, sales documentation, invoicing, and logistics coordination
• Strong analytical skills to analyze sales data, generate reports, and utilize tools like Excel, Google Sheets, and Looker
• Ability to work effectively with cross-functional teams, including sales, marketing, logistics, and customer service
• Proven ability to provide excellent customer service, build strong relationships with international distributors, and resolve issues efficiently
• Previous work experience in B2C, SaaS, E-commerce or high growth company

Responsibilities

• Process international orders
• Generate sales documentation and invoices
• Coordinate logistics with global partners and distributors
• Analyze and report on key sales metrics, including sales performance, sell-through rates, and inventory levels
• Manage quarterly promotion calendar by market
• Coordinate international shipping and delivery schedules, ensuring compliance with local regulations and timely delivery of products
• Assist the international sales team with research into new and existing markets, including competitor analysis and identifying gaps and opportunities
• Work closely with the marketing team to ensure that product documentation, marketing materials, and sales tools are localized for specific international markets
• Attend international sales calls and ensure open action items are followed through and delivered to the customer in a timely manner

Benefits

• Salary Range: $31 - $35 hourly
• Hours per week: 30-40 hours