Remote IT Administrator

Summary

Join a growing team of 750+ employees distributed across 40+ countries speaking 30+ languages as an IT Administrator at Cloudbeds, supporting and implementing solutions to support the team and company leadership.

Requirements

• Fluent in English
• 3-5 years experience IT administration of Windows and OSX operating systems
• Bachelor’s degree or technical IT certification, computer science, or related field of study
• Ability to quickly learn technologies and products using documentation and internet resources
• Strongly independent with the capability to work remotely
• Experience managing users in Okta and G-Suite
• Experience with ticketing documentation

Responsibilities

• Support end-users remotely within cloud platforms like Carbon Black, G-Suite, JAMF, Slack Enterprise, Workspace One, Zoom, among others
• Diagnose and resolve technical hardware and software issues for end-users remotely
• Promote security measures and best practices
• Support on IT projects
• Act as an escalation point of contact for internal end-user hardware and software issues

Benefits

• Open Paid Time Away policy
• Flexible working schedules