Remote IT Installation Specialist

Summary

Join Radformation to help reduce cancer's global impact by delivering reliable, high-quality, automated solutions for Radiation Oncology clinics. As an IT Installation Specialist, you will work with clinics to understand their technical issues, install and upgrade software, and troubleshoot clinical technical issues.

Requirements

• Minimum 5 years experience of clinical radiation oncology IT
• Experience with Aria OIS and Eclipse TPS
• Strong experience supporting clinical applications and their infrastructure: client/server/storage/network
• Strong critical thinking skills
• Positive attitude
• Fluent in English

Responsibilities

• Work with clinics to understand their technical issues and provide a solution independently and/or with the help of the programming team
• Support the sales and success teams by installing and upgrading clinics
• Work with hospital IT departments as the technical expert representative
• Complete IT documents and technical questions in tenders as requested by clinics
• Aid the Clinical Success Managers as needed
• Assist team members in troubleshooting internal IT issues

Preferred Qualifications

• 7+ years experience of clinical radiation oncology IT
• Cybersecurity experience
• Customer service experience
• Fluent in English and French