Remote Lead Solutions Architect

Summary

Join us at TRM Labs as we build a safer financial system for billions of people. As the Lead Solutions Architect, you will play a dual role as both a hands-on individual contributor and a team lead, overseeing technical pre/post-sales relationships, proposing business processes and technical architectures, demonstrating the TRM platform, and supporting clients in integrating and succeeding with our solutions.

Requirements

• Professional experience in pre-and post-sales roles, such as Senior Solutions Architect, Senior Sales Engineer, or Senior Customer Success Engineer, with at least 2 years of experience managing or leading teams
• Exceptional customer-facing skills with the ability to empathize with both technical and non-technical audiences
• Proven experience collaborating with engineering and product teams to customize API-based SaaS products at scale
• Comfortable scripting in one more languages to help build PoCs for customers or prototype APIs (e.g., Python, Javascript)
• Strong problem-solving skills with the ability to prioritize and manage multiple complex tasks independently
• High initiative and a proactive approach to identifying opportunities for improvement

Responsibilities

• Own and deliver end-to-end TRM solutions for clients
• Act as the lead technical consultant during discovery calls with key clients and prospects
• Present TRM's APIs and architecture to clients, providing detailed guidance on implementation, timelines, and potential challenges
• Develop and maintain high-quality resources for client integrations
• Cultivate strong relationships with technical stakeholders at client organizations
• Stay current with TRM’s evolving product features and technical dependencies
• Help scale the Solutions Architect function by mentoring junior team members

Benefits

• Estimated base salary range for this role is $210,000 - $230,000
• Eligibility to participate in TRM’s equity plan