Remote Manager, Mobility

Summary

Join Remote as a Manager of mobility and make a personal difference in the global employment space. This is an exciting time to join our Onboarding and mobility team, where you will manage a high-volume operational team that directly impacts how our customer's employees are onboarded into Remote.

Requirements

• Management experience in a high-volume operational team
• A people-first leader that can operate independently and take ownership of the results of the team
• Several years of experience in immigration compliance, global mobility, or similar roles in the immigration space
• A clear understanding of immigration and typical processes involved in immigration compliance
• Ability to work in a fast-paced, dynamic environment
• Previous experience in the tech industry or a hyper-growth and scaling environment is ideal
• Writes and speaks fluent English; additional languages are a plus
• Experience working remotely is a plus

Responsibilities

• Manage a high-volume operational team
• Independently deliver on team objectives with an understanding of how they impact the broader Mobility team and other related teams
• Invest time, energy, and enthusiasm in developing self/others to improve performance and gain knowledge in new areas
• Provide ongoing support and constructive coaching to increase employee effectiveness
• Create long and short-term strategies to align with Mobility's vision and goals, including setting targets to meet timelines
• Report to Senior Management on metrics, targets, and project alignment
• Review team budgets and ensure adherence
• Oversee the development of relevant processes and procedures to allow prompt and accurate processing and monitoring of immigration and visa applications
• Manage the preparation of documentation required for new service offerings and organize the training material to roll out for use by other departments
• Utilize multiple data sources to analyze and resolve complex issues
• Lead projects, delegate, guide, and act as a go-to resource for Mobility Specialists
• Maintain regular contact with key colleagues and stakeholders, using formal and informal opportunities to expand and strengthen relationships
• Recognize group interactions and modify communication styles to suit different situations and audiences
• Seek understanding of relevant stakeholders' current and future needs and customize services to address them better
• Proactively identify new ideas/opportunities from multiple immigration sources to improve productivity
• Demonstrate an enthusiasm for learning new tools and procedures to address short-term challenges
• View difficult situations and problems as opportunities for improvement

Benefits

• Work from anywhere
• Unlimited personal time off (minimum 4 weeks)
• Quarterly company-wide day off for self care
• Flexible working hours (we are async )
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces