Remote Medical Assistant I

Summary

Join Oscar Medical Group as a Medical Assistant to support the Care Team in providing care to patients. This part-time role requires 20 hours minimum per week and involves remote work-from-home responsibilities.

Requirements

• 1+ year of experience working as a Medical Assistant in a primary care, urgent care or multi-specialty clinic
• Medical Assistant Certification or Diploma

Responsibilities

• Provide live video virtual check-in and check-out support for patients
• Provide live phone and messaging support for patients
• Provide support for your Care Team, including virtual physicians, APPs and RNs
• Plan for each patient's medical needs from initial outreach, care coordination, to resolution
• Assist with the order process, including sending requisition forms and coordinating referrals
• Close the loop with providers after referrals are made, including collecting patient notes from providers
• Schedule appointments with patients for follow-up care
• Call providers and facilities to clarify information and help solve complex cases
• Coordinate with internal and external parties to ensure patients' needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors)
• Compliance with all applicable laws and regulations