Remote Operations Analyst
Manila Recruitment
๐Remote - Philippines
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Job highlights
Summary
Join a growing company of Bermudaโs leading insurance carrier and contribute to the success of their innovative business.
Requirements
- Bachelorโs degree in business administration or other relevant area of study
- Minimum of 2 years of experience in a similar insurance-related role
- Strong familiarity with insurance policies and underwriting operational processes preferred
- Exceptional organizational and time management skills
- Advanced skills across all Microsoft Office applications and proficiency in performing accurate mathematical calculations
- Analytical thinker with sound judgment and creative decision-making skills
- Collaborative team player who engages effectively with internal and external stakeholders
- Superb project management skills, allowing you to lead initiatives with confidence and drive successful outcomes
- Self-motivated and ownership mindset, enabling you to handle multiple, often competing, priorities
- Exceptional attention to detail and commitment to delivering excellence in your work
Responsibilities
- Provide administrative assistance to the insurance operations team, including maintaining records, scheduling meetings, handling correspondence, and managing documentation
- Collect, analyze, and interpret data related to insurance operations, such as policy issuance, claims processing, underwriting, and premium collections. Identify trends, discrepancies, and areas for improvement
- Assist in the administration of insurance policies, including policy issuance, endorsements, renewals, and cancellations. Ensure accuracy and completeness of policy documentation and records
- Provide support to agents and other stakeholders by responding to inquiries, resolving issues, and addressing concerns related to insurance policies, coverage, and claims
- Assist in monitoring compliance with regulatory requirements, company policies, and industry standards related to insurance operations. Help ensure adherence to legal and contractual obligations
- Generate regular reports and dashboards to track key performance indicators (KPIs), operational metrics, and trends in insurance operations. Present findings to management and stakeholders as needed
- Provide administrative support to underwriters with a strong focus on data quality and clearing backlogs (incl - Prepare quotes, binders, and policies)
- Assisting in resolving technical queries from brokers and internal departments (finance, risk, etc.)
- Provide a clear and stable day-to-day operating model and take an active part in modernizing business process
- Maintain proper file documentation for all underwriting accounts and ensure up to date records are maintained at all times on the Company systems
- Assist with managing invoicing and payment process and tracking of same
Benefits
Work-from-home
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