Sales Operations Analyst

Summary

Join Gusto as a Sales Operations professional and partner with sales leaders to develop go-to-market capabilities for our high-growth sales team. You will provide day-to-day support, develop and execute sales strategies, improve processes and tools, plan compensation and quotas, enhance sales productivity, and conduct revenue analytics. This role offers a unique opportunity to contribute to a rapidly growing and strategically important business segment. Candidates should align with our company values, be highly self-motivated, and possess a strong desire to learn and grow. The position involves collaboration with various teams, including Sales leadership, Finance & Business Operations, Marketing, and Product. Gusto offers competitive compensation and benefits, including health insurance, 401(k)s, and a collaborative work environment.

Requirements

• 3+ years of strategy, ops, or analytical experience; ideally 1+ in sales or business operations
• Strong yet empathetic business partner; experience collaborating with and advising sales leaders
• First principles thinker who analyzes and presents data effectively to drive insights and decision-making
• True passion for sales: you creatively find ways to make sales teams more productive
• Deep experience with typical sales-stack technologies and analytical tools (e.g., SFDC, SQL, Tableau or similar)
• You are a self-starter and fast learner; no one tells you where to find the answers
• Hyper-organized with strong attention to detail; effective stakeholder and project management is the bare minimum and is part of your secret sauce
• Executive written and verbal communication
• Adaptable; you have the ability to influence senior leaders and drive change, but also get your hands dirty and troubleshoot any issue that arises

Responsibilities

• Provide day-to-day support and thought partnership to our Sales leadership, including ad hoc decision making support, reporting and analyses, cross-functional collaboration and one-off projects
• Support, develop, and execute sales strategy projects (e.g., sales team structure, sales role redefinition, account and lead prioritization, territory design)
• Identify, draft and implement process and tool improvements that lead to business objectives, higher conversion rates, sales efficiency, better Gustie user experience and better customer experience
• Develop quotas and provide input to compensation to motivate our reps to overachieve sales targets
• Develop pipeline management best practices, and metrics / analytics to enable sales productivity. Translate pain points into comprehensive business requirements and projects
• Partner with our other RevOps team members, Finance team, and Marketing team to develop sales metrics, operational reporting, and forecasts
• Partner effectively with Sales leadership, Finance & Business Operations, Marketing, and Product teams

Preferred Qualifications

Experience at a fast-paced technology company is preferred

Benefits

• Health insurance
• 401(k)s
• Remote work, flexible hours