Revenue Strategy & Operations Analyst

Summary

Join Keeper, a rapidly growing cybersecurity company, as a Revenue Strategy & Operations Analyst. This 100% remote position (with hybrid options in Chicago) offers the chance to significantly impact revenue operations. You will work cross-functionally with Sales, Marketing, Finance, and Product teams to optimize processes and drive data-informed decisions. The role involves conducting comprehensive analyses of sales and customer success performance, maintaining reporting dashboards, and identifying opportunities for improvement. You will present actionable insights and recommendations to senior leaders, contributing to the company's continued growth. This is an opportunity to make a significant contribution to a dynamic and expanding organization.

Requirements

• 3+ years in Revenue Operations, Sales Operations, Business Intelligence, or a related analytical role, ideally within SaaS or technology sectors
• Skilled in Salesforce, with intermediate to advanced experience in Excel/Google Sheets
• Strong analytical skills, capable of diving deep into data sets, recognizing patterns, and presenting clear recommendations
• Comfortable dealing with ambiguity and independently solving problems
• Effective communicator able to translate complex data into clear insights
• Capable of creating concise presentations for diverse stakeholder groups
• Demonstrated ability to effectively collaborate cross-functionally and contribute constructively in team settings

Responsibilities

• Conduct comprehensive analyses of sales and customer success performance, including forecasting accuracy, pipeline health, bookings, churn and renewal trends–collaborate on renewal and expansion strategies to enhance customer lifetime value
• Maintain and enhance centralized reporting and dashboards using Salesforce, Tableau and other analytical tools
• Provide visibility into KPIs and performance metrics, enabling stakeholders to make informed, data-driven decisions
• Proactively identify trends, risks and opportunities within sales and customer success metrics, developing clear, concise and impactful insights and recommendations for senior leaders
• Identify gaps in existing processes that hinder revenue growth or operational efficiency, assisting in implementing improvements, such as enhancing CRM data quality, refining pipeline management processes and streamlining reporting workflows
• Work closely with Sales, Customer Success, Marketing, Finance and Product teams to ensure alignment and consistency in go-to-market reporting and analytics

Preferred Qualifications

• Startup or cybersecurity industry experience is a plus
• Familiarity with Tableau or similar BI tools preferred
• Familiarity with cybersecurity or enterprise SaaS markets
• Exposure to OKR/KPI-driven environments
• Experience supporting process optimization projects or business transformation initiatives

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Rother/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses