Revenue Strategy & Operations Analyst

Summary

Join Keeper, a rapidly growing cybersecurity company, as a Revenue Strategy & Operations Analyst. This hybrid or fully remote role (Ireland-based) involves supporting and enhancing operational processes and analytical capabilities for Sales, Customer Success, and Channel teams. You will conduct comprehensive analyses of sales and customer success performance, maintain and enhance reporting dashboards, and provide data-driven insights to stakeholders. The position requires identifying process gaps and implementing improvements, collaborating cross-functionally, and presenting findings to senior leaders. This role offers the opportunity to significantly impact revenue operations and contribute to the company's continued growth. The ideal candidate will have 3+ years of experience in a related analytical role, strong analytical skills, and proficiency in Salesforce and Excel.

Requirements

• 3+ years in Revenue Operations, Sales Operations, Business Intelligence, or a related analytical role, ideally within SaaS or technology sectors
• Skilled in Salesforce, with intermediate to advanced experience in Excel/Google Sheets
• Strong analytical skills, capable of diving deep into data sets, recognizing patterns, and presenting clear recommendations
• Comfortable dealing with ambiguity and independently solving problems
• Effective communicator able to translate complex data into clear insights
• Capable of creating concise presentations for diverse stakeholder groups
• Demonstrated ability to effectively collaborate cross-functionally and contribute constructively in team settings

Responsibilities

• Conduct comprehensive analyses of sales and customer success performance, including forecasting accuracy, pipeline health, bookings, churn and renewal trends–collaborate on renewal and expansion strategies to enhance customer lifetime value
• Maintain and enhance centralized reporting and dashboards using Salesforce, Tableau and other analytical tools
• Provide visibility into KPIs and performance metrics, enabling stakeholders to make informed, data-driven decisions
• Proactively identify trends, risks and opportunities within sales and customer success metrics, developing clear, concise and impactful insights and recommendations for senior leaders
• Identify gaps in existing processes that hinder revenue growth or operational efficiency, assisting in implementing improvements, such as enhancing CRM data quality, refining pipeline management processes and streamlining reporting workflows
• Work closely with Sales, Customer Success, Marketing, Finance and Product teams to ensure alignment and consistency in go-to-market reporting and analytics

Preferred Qualifications

• Startup or cybersecurity industry experience is a plus
• Familiarity with Tableau or similar BI tools preferred
• Familiarity with cybersecurity or enterprise SaaS markets
• Exposure to OKR/KPI-driven environments
• Experience supporting process optimization projects or business transformation initiatives

Benefits

• Onsite lunches
• Private healthcare (no wait period)
• Pension contribution (no wait period)
• Sick Pay
• Bike-to-Work Scheme (if local)