Remote Patient Collections

Summary

Join MedCore Solutions as a Patient Collections specialist to work remotely from home, reviewing patient accounts, contacting patients for payment options, and maintaining accurate records while adhering to regulatory guidelines.

Requirements

• At least 3 years of experience in patient collections or similar role in US healthcare
• Strong understanding of US healthcare billing and collections processes
• Knowledge of insurance verification, claims processing, and reimbursement
• Excellent communication and negotiation skills
• Ability to handle sensitive patient information with confidentiality and integrity
• Familiarity with healthcare billing software and electronic medical records
• Proficient in various EMR/EHR

Responsibilities

• Review and analyze patient accounts to determine outstanding balances
• Contact patients via phone, email, or mail to discuss payment options and collect outstanding balances
• Provide excellent customer service by addressing inquiries and concerns related to billing and collections
• Work closely with insurance providers to resolve billing and reimbursement issues
• Maintain accurate and updated records of all communications and transactions
• Ensure compliance with HIPAA regulations and healthcare billing guidelines

Benefits

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement