Remote Payment Business Analyst

Summary

Join Pushpay and play a critical role in analyzing, monitoring, and reporting on client payment setups, processes, and transactions across both internal and external systems.

Requirements

• Proficiency in data analytics and modeling
• Excellent problem-solving and analytical skills
• Ability to manage multiple projects and work effectively in a fast-paced environment
• Strong communication skills, with experience interacting with diverse stakeholder
• Bachelor’s degree or higher preferably in Data Science otherwise in Finance or Business
• 2 years experience in SaaS merchant processing including eCommerce preferably in a payment business operations function

Responsibilities

• Analyze payment processes, client setups, and transaction flows on internal and external systems
• Act as a liaison between technical teams and business units to ensure seamless integration and process optimization
• Execute modeling and analytics required to synthesize large data sets and produce concise outputs that deliver reporting, analyses, business insights, recommendations, risk evaluations, and/or conclusions to leadership
• Collaborate with stakeholders to ensure strategic alignment on initiatives and projects
• Communicate analytical findings and proposed improvements to internal teams and clients
• Monitor payment operations and identify issues, trends, and potential areas for improvement
• Aid in developing reporting and financial performance management frameworks, helping to define key metrics and performance indicators to evaluate overall business performance
• Manage multiple projects concurrently, prioritizing efforts based on business needs and deadlines
• Contribute, when necessary, to Payment Processing Analyst activities

Benefits

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 15 days PTO, to start, increases with tenure and seniority
• Paid parental and adoption leave