Product Manager

Summary

Join Lucid Software, the leader in visual collaboration, and become a passionate product manager to deliver quality features for administering and managing Lucid's visual collaboration suite of products. You'll work with a dynamic team to enable successful implementation and administration of each product.

Requirements

• Bachelor’s degree
• 3+ years of experience in product management at great software product companies
• Track record of improving core business and product metrics, especially in B2B SaaS environments
• Ability to de-risk: can be creative and come up with ways to validate hypotheses quickly
• Ability to talk with anyone from engineers to enterprise sales reps, solution engineers, executive-level customers, internal stakeholders, admins, and end users, each in their own language
• Understand how to create simple and intuitive user experiences
• Excellent working relationship with engineering and UX
• Proven ability to take feedback and learn fast

Responsibilities

• Work closely with UX, Engineering, Marketing, Sales, Customer Success Managers, and other Product teams
• Become an expert in our customers, their motivations, goals, and needs
• Deliver on key business outcomes measured by top level business metrics
• Deliver seamless experiences to our most important customers
• Own product features and/or themes through their creative cycle: ideation, specification, development, release, analysis, and iteration
• Perform qualitative and quantitative research to discover feature ideas and validate them before development
• Work closely with UI/UX designers to ensure an excellent user experience in our product
• Work with engineers to help guide feature development
• Effectively leveraging metrics to understand usage patterns and the effectiveness of features using quantitative analysis to find opportunities for optimization
• Effectively plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders

Preferred Qualifications

• Strong eye for polish, design, and brand within a product
• Experience with security-centric solutions within the Software as a Service (SaaS) domain
• Experience working with SaaS tools administrators
• Knowledge of regulatory or compliance needs of large companies