Remote Product Manager, Membership

Summary

Join PeopleCert as a Product Manager, Membership to contribute to innovation and lifelong learning development. As part of the team, you'll build market understanding, conduct user research, track KPIs, and collaborate across digital applications and business models.

Requirements

• 3+ years of experience as a Product Manager, Product Owner or a Solutions Engineer, being able to demonstrate your impact to customers is a must
• Product Management experience in any of the following: Consumer Applications, SaaS/Mobile applications, eCommerce or eLearning platforms is a must
• Technical knowledge gained either through an engineering degree, or through hands-on experience with technology teams and products
• Understanding of the Product Development Life Cycle for a digital offering
• Excellent command of the English language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus)
• Collaborative leadership: You earn the trust of others and facilitate cooperation between people with different skills through your collaborative style and communication skills
• Innately analytical: You start by asking ‘why?’. You are an excellent listener and when you’re presented with data, problems or requests, you focus on posing the right questions rather than jumping to conclusions
• Design oriented: You are eager to work with users and be their voice inside the business. You are passionate about the user experience and impactful design, pushing the culture in the right place
• Focused on execution: You have a natural instinct to drive things to completion, shipping the right product, with the right timing, making the right tradeoffs
• Curious & driven: You should appreciate challenges and have the ability and curiosity to adapt to a constantly changing environment

Responsibilities

• Build a deep understanding of the market by monitoring industry and market trends and conducting deep competition analysis
• Conduct user research to understand Member needs and behaviors
• Track KPIs and analytics across the Membership customer journey
• Participate in the creation of business cases to support the prioritization of new business models and functionalities
• Materialise product ideas into concepts and business requirements, in collaboration with Digital and Software Development teams utilizing artifacts such as PRDs, user journeys and flow diagrams
• Oversight the Membership backlog management in collaboration with Peoplecert’s PMO team
• Participate in product testing ensuring a high-quality offering for members
• Collaborate with Product Marketing to participate in product launches, feature announcements, and the creation of relevant product documentation
• Work closely with engineering, design/digital, marketing, and sales teams to ensure product development is on schedule and meets quality standards
• Support the development and implementation of strategies to meet or exceed revenue targets and membership growth objectives, ensuring the product's commercial success and sustainability

Benefits

• Competitive remuneration package
• Work in an international, dynamic and fun atmosphere
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
• Complimentary coffee and tea in all our premises
• Huge learning experience in using best practices and global environment
• Constant personal and professional development
• 100% Virtual Hiring Process