Remote Program Implementation Specialist
Girls Who Code at Columbia University
π΅ $52k
πRemote - United States
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Job highlights
Summary
Join Girls Who Code as a Program Implementation Specialist to support educators bringing our transformational programming to their communities.
Requirements
- Strong customer-service orientation and follow through; driven to adapt and problem solve
- Excellent communication skills; ability to present information to and work with a variety of internal and external stakeholders
- Process-oriented, with a successful track record in shaping and implementing new procedures with an eye toward efficiency
- Reliable internet connection
- Attention to detail and an eye for consistency and branding
- Comfortable working independently and being a part of a remote, distributed team
- Experience within academically and culturally diverse classroom community in a teaching or operations role strongly preferred
- Experience with Google Suite and Salesforce preferred
- Familiarity with marketing tools such as Mailchimp, CampaignMonitor a plus
- Computer science experience is not required
- Bachelorβs degree or equivalent professional experience preferred
- Passion for our mission to close the gender gap in technology fields through a commitment to diversity, equity and inclusion
Responsibilities
- Volunteer Management and Activation
- Cultivate relationships with a regional portfolio of Facilitators to support brand affinity and engagement
- Convert approved volunteers to engaged participants through email outreach and additional individualized follow up
- Build relationships with local Clubs and College Loops for recruitment and support purposes
- Host office hours/cohort meetings to support volunteers in Clubs and Mentoring Corps implementation
- Execute strategic proactive communication campaign to support the following initiatives
- Check ins on Club progress at predetermined intervals
- Solicit renewal applications for existing Clubs
- Generate interest in and applications for the new Mentoring Corps programs
- Track application conversion and propose interventions for low submission or registration rates related to above campaigns
- Field inquiries from volunteer Clubs Facilitators and College Mentors via email, phone, or videochat
- Registering for and navigating Girls Who Code HQ
- Setup and execution of the Clubs and Mentoring Corps curricula
- Student recruitment and retention
- Curriculum preparation, structure, and execution
- Participation in Mentoring Corps
- Collect and share participant feedback and success stories
- Event Planning and Execution
- Update production materials (slide decks, runs of show, etc.) that support successful programmatic events
- Facilitate trainings on programmatic roles, responsibilities, and expectations for all stakeholders
- Assist Mentoring Corps participants with scheduling virtual and in-person events
- Manage backend systems and user platforms to track deliverables and program completion for stipend fulfillment
- Represent Girls Who Code at targeted meetings, community events, and conferences to increase brand affinity and engagement
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