Remote Regional Director

Summary

Join Go City as Regional Director - Spain to develop, onboard, maintain, and retain a high-quality portfolio of attractions and experiences in Barcelona and Madrid markets. As the face of Go City to attraction partners, you will bridge the gap between their needs and ours, utilizing contract and rate negotiation skills to craft agreements that strengthen partnerships and align with Go City strategic goals.

Responsibilities

• Develop and sustain strategic partner relationships by utilizing Go City’s market insights and relevant external data insights
• Leverage strong contract and rate negotiation skills to craft agreements that strengthen partnerships and align with Go City strategic goals
• Provide strategic, high-touch account management for top-tier attractions, while utilizing low-touch account management strategies to support mid- and long-tail partners effectively
• Maintain a full understanding of the P&L of your markets through ongoing analysis; raise any red flags that pose a risk to the financials of the business and implement solutions to mitigate these risks
• Leverage strong analytical skills and data insights to drive informed decisions and implement strategies that optimize performance and achieve business goals
• Develop business cases for development or improvement of Go City products in your markets to increase profitability for the business and/or improve the customer or partner journey
• Ensure that all rates, inventory and content are consistently optimized on the Go City platform to maximize customer conversion and Go City profitability
• Secure competitive rates and inventory during high demand periods to meet Go City’s customer expectations and optimize Costs of Goods Sold
• Secure deals and promotions throughout the year as needed to support Go City’s merchandizing, and marketing initiatives
• Build the portfolio of local attractions by introducing new attraction prospects into Go City’s ecosystem and retaining key partnerships
• Monitor the voice of customer to ensure we are solving problems and meeting (or exceeding) existing expectations from the partner and customer. Implement solutions to overcome pain points or improve the consumer or partner proposition
• Provide insights into Go City’s technology offering of integrations as needed from both the customer and partner perspective. Champion new technologies and innovative partnerships to remain competitive in the digital landscape
• Maintain a consistent presence in the field to frequently meet with partners, test Go City products, conduct market research, attend networking events, and develop sales opportunities. This may require travel and sometimes outside of business hours
• Serve as the local “expert” for the destination landscape in your market(s), including having a timely pulse on industry trends and the competition
• Open new businesses and increase production on local sales and/or affiliate accounts throughout the region. This includes training the new locations, incentivizing staff to grow sales, and managing contribution
• Develop incentive programs to motivate third party resellers
• Source, present, and execute marketing and promotional initiatives to grow market-share and improve customer awareness
• Support cross-departmental initiatives and projects aimed at improving the experience for both the partner and customer, while carefully balancing the company’s commercial performance
• Build and oversee budgetary needs for your respective territory