Remote RIMS Consultant

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a Work Anywhere company, we support your flexibility to work from home or in the office. We are seeking a RIMS Consultant to provide post-implementation services to our R&D customers after they have started using Veeva applications.

Requirements

• Experience with configuring, supporting, and implementing software solutions (ideally content management software); and/or experience working in the Life Sciences industry with exposure to Regulatory Affairs domain (however, you need to have an affinity to technology)
• Experience in working in a Consulting and/or Customer facing role and managing customer expectations
• Excellent verbal and written communication skills in English
• At least a bachelor’s degree in fields like Management Information Systems, Computer Science, Life Sciences, or similar fields

Responsibilities

• Help to keep up to date and implement new features within the Veeva Vault Regulatory suite
• Work closely with customer business and IT staff to understand their requirements
• Think critically to help design the solution your customers request as well as the solution they have not requested but may need
• Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams
• Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success of the customer
• Drive change management methodology for our customers switching from on-premises to SaaS solutions

Benefits

• Allocations for continuous learning & development
• Health & wellness programs