Remote Risk Operations Analyst I
Experian
πRemote - Costa Rica
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Job highlights
Summary
Join Experian as a Risk Analyst to support Experian Consumer Services, reporting directly to the Business Operations VP. As a Risk Analyst, you will develop SQL queries, implement solutions, and build Tableau dashboards to provide business insights. You will also collaborate with teams to support ad hoc research and validate issue remediations.
Requirements
- Bachelor's degree in Computer Science, Math, Engineering, Data Science, Finance, or equivalent work experience in related field & advanced degree a plus
- 2+ years working in call center operations or risk reduction analyst role
- Experience profiling data, including data discovery, cleansing, and analysis
- Working knowledge of Tableau or other data visualization tools
- Hands on experience writing SQL queries
- Documentation
- Working knowledge of fraud prevention industry tools
- Working knowledge of industry risking tools and risk patterns
Responsibilities
- Develop SQL queries to aggregate our data for quantitative and qualitative analysis to support Experian Consumer Services (ECS) products and services
- Implement solutions to achieve in business service areas as a subject matter expert (SME)
- Support ad-hoc risk policy analysis and provide suggestions for strategy optimization
- Act as a data steward to monitor and improve overall data quality continuously review and validate data for accuracy
- Build and present Tableau dashboards showing business insights to audiences
- Build Alteryx workflows to extract, translate, and load data for analysis and support automation driven processes
- Collaborate with teams to support ad hoc research, impact analysis, and validate issue remediations
Preferred Qualifications
- Working knowledge of Tableau or other data visualization tools
- Hands on experience writing SQL queries
- Working knowledge of Alteryx
Benefits
- Medical insurance
- Life and dental insurance
- Asociacion Solidarista
- International Share Save Plan
- Flex Work/Work from home
- Paid time off
- Annual Performance Bonus
- Education Reimbursement
- Family Bonding
- Bereavement Leave
- Referral Program
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