Remote Sales Engineer

Why Now

2024 has been an exciting year for Doppler. After raising our $20M Series A from CRV in 2022, we have now helped over 41,000 startups and enterprises manage their secrets at scale. After building the community, it is time to scale and monetize. Throughout this year, we’re getting far more ambitious by setting even higher product, growth, sales, and hiring goals!

About Doppler

Doppler’s mission is to make it easy and secure for developers of every experience level and teams of any size to manage their app configuration and secrets. But hasn’t this been done?

Developers tend to be either struggling with the manual management of .env files, or wrestling with an overly complex secrets manager that’s not built for software development. Doppler is changing that by making app configuration and secrets management easy, intuitive, and scalable. It’s the SecretOps platform built by developers for developers.

Our team is entrepreneurial, with a bias for action. We never back down from a spirited debate and believe we are all responsible for exploring the hard questions. We value self-awareness and meaningful impact. We are open to unconventional approaches and have learned not to judge a book by its cover. Your time is your most valuable resource, so you set your hours. We use Slack to communicate and default to zero meetings. We aim to document everything. We also recommend you invest your time in 10% compounding time.

Who We Are

Doppler is a SecretOps platform that enables developers and security teams to keep their secrets secure and in sync wherever they run their code. SecretOps is the set of security philosophies, frameworks, and tools used to operationalize secrets at scale.

The Role

As a Sales Engineer, you will be partnering with our customer-facing team to create the best possible experience for our new Enterprise customers, both during demos and during the POC. You will work closely with Sales, Product, and Engineering and have the opportunity to interface with every team and meet all of our awesome Dopplerites!

About the team

You’ll be a key part of our customer-facing team. We’re a team that genuinely understands and cares about our user experience. We collaborate with as little ego as humanly possible and are constantly pushing to improve how we provide value to our customers and drive revenue for the business. We collaborate with just about every team in the company, from Product and Engineering to Growth and Marketing to Support and Customer Success!

What you’ll do:

• Attain a fundamental understanding of Doppler’s product and value and be able to convey that value to potential customers interested in learning more about us

• Demo the product, answer questions, and help prospects understand their secrets management pain points and how Doppler could mitigate those pains

• Suss out the blockers/objections from a customer regarding adopting Doppler and navigate them

• Use your depth of product knowledge to guide the customer on where and how they should integrate Doppler into their software stack

• Work closely with the engineering/solutions teams to address complex customer use cases

• Serve as the primary, ongoing technical point of contact for our users during the evaluation process

• Hold weekly check-ins with customers during the POC

• Dive into our codebase to understand technical limitations in Doppler that need solving via code (e.g. a bug, a missing feature, etc.) to close a deal

• Have an organized structure for managing all POCs (POC Scoping documents, etc)

What you bring to the table

• 2-4 years of experience

• 1+ years experience in a customer-facing role

• 1+ years experience in a technical sales/solutions engineering role e.g. sales engineer

• An enthusiastic, strong, technical generalist

• Strong consistent work ethic and attention to detail

• Adaptability and eagerness to embrace feedback

• Familiarity with CRM software (SalesForce is a bonus!)

• Ability to build great relationships with prospects; doing so in a fast-moving environment

• Strong technical aptitude and the desire to become even more fluent in the product

• Experience with cloud platforms, technologies, and patterns - AWS/GCP/Azure, docker/k8s, CI/CD, API’s, and command line tools (CLI)

• Eagerness to engage with Product, Engineering, and GTM teams to shape our brand and our product

• Ability to think on your feet, and solve problems during calls with technical customers

• Genuine curiosity!

Benefits

• Equity at an early-stage, fast-growing startup

• Premium health insurance (medical, dental, vision)

• Guilt Free Unlimited PTO - 3-week minimum strongly encouraged!

• Upward Mobility

• Learning and Development Stipend

• Wealth Advisor

• 401k

• Pregnancy & Family Leave

• Fertility & Adoption Benefits

• Equal Compensation (regardless of gender or race)

For a full list of our benefits check our Perks Notion Page.

Closing

We’ve built a great product our customers love. Our churn is low, and active usage continues to rise. We just need to amplify our reach to educate the market that secrets management can be fast, secure, and affordable for teams and organizations of any size. And most importantly, we need to continue encouraging Developers to stop adhering to archaic insecure standards such as manually managing .env file formats.

Are you passionate about developer-focused products and ready to join an amazing team? Then we want to hear from you!

A final note - we highly encourage you to apply for this role, even if you don’t feel entirely qualified, or entirely sure. You never know!