Remote Sales Manager

Summary

Join Point as a Sales Manager to drive top-of-funnel sales activities, support Account Managers, and cultivate a culture of continuous learning.

Requirements

• Bachelor’s degree in a related field or equivalent practical experience
• 5-7 years of experience in sales management with a focus on performance management of telephonic sales
• Excellent analytical and problem-solving skills

Responsibilities

• Review and manage team calendars daily to ensure sales coverage
• Work with Account Managers to overcome complex homeowner scenarios
• Resolve homeowner complaints
• Establish monthly sales goals
• Monitor quantitative and qualitative performance by evaluating sales reports and listening to sales calls
• Provide coaching to Account Managers who do not meet performance expectations
• Conduct 1:1s and team meetings
• Develop and implement monthly sales training plans
• Interview and hire new Account Managers
• Guide new Account Managers through the onboarding process
• Meet with cross-functional partners regularly to provide support on sales-related initiatives
• Develop and implement strategies for call campaigns including establishing call volume expectations, creating scripting, establishing SLAs, etc
• Optimize new and existing sales processes to increase the ease and productivity of your team while improving the customer experience

Preferred Qualifications

• Experience leading complex operational and strategic initiatives is preferred
• Experience in Real Estate (Mortgage, HELOC) is preferred

Benefits

• Generous health benefits
• We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Point covers 99% of employee medical, dental, and vision premiums
• Unlimited paid time off
• Recharge with unlimited paid time off and 10 company holidays
• Flexible remote & onsite work
• Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ
• Fully paid parental leave
• Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL
• For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave
• In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay
• Financial wellness
• We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options
• Extra work/life benefits
• We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement