Remote Sales Manager

Summary

Join Point as a Sales Manager and lead a team of Account Managers, driving top-of-funnel sales activities. You will be responsible for performance management, sales training, hiring, and onboarding. This role involves collaborating with cross-functional partners and developing sales initiatives to boost business growth. The ideal candidate possesses 5-7 years of sales management experience, strong analytical skills, and experience managing remote teams. Point offers a comprehensive benefits package including generous health benefits, unlimited paid time off, flexible remote work options, fully paid parental leave, and financial wellness programs.

Requirements

• Bachelor’s degree in a related field or equivalent practical experience
• 5-7 years of experience in sales management with a focus on performance management of telephonic sales
• Excellent analytical and problem-solving skills

Responsibilities

• Review and manage team calendars daily to ensure sales coverage
• Work with Account Managers to overcome complex homeowner scenarios
• Resolve homeowner complaints
• Establish monthly sales goals
• Monitor quantitative and qualitative performance by evaluating sales reports and listening to sales calls
• Provide coaching to Account Managers who do not meet performance expectations
• Conduct 1:1s and team meetings
• Develop and implement monthly sales training plans
• Interview and hire new Account Managers
• Guide new Account Managers through the onboarding process
• Meet with cross-functional partners regularly to provide support on sales-related initiatives
• Develop and implement strategies for call campaigns including establishing call volume expectations, creating scripting, establishing SLAs, etc
• Optimize new and existing sales processes to increase the ease and productivity of your team while improving the customer experience

Preferred Qualifications

• Experience leading complex operational and strategic initiatives
• Experience in Real Estate (Mortgage, HELOC)
• Prior experience managing remote teams and utilizing specific metrics in monitoring performance

Benefits

• Generous health benefits: medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Point covers 99% of employee medical, dental, and vision premiums
• Unlimited paid time off and 10 company holidays
• Flexible remote & onsite work
• Fully paid parental leave: Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL. For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave. In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay
• 401K retirement plans, guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options
• Monthly stipends for internet, mobile plans, and a one-time home office reimbursement