Remote Senior Account Manager

GumGum is a contextual-first, global digital advertising platform that uses advanced AI  technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data.

To be a part of this next phase of digital advertising that prioritizes data privacy, please visit www.gumgum.com/careers

The Senior Account Manager is a critical role within the Customer Success department that partners directly with Sales to best service our Tier 1 advertising agency partners and execute on a variety of campaigns to meet client targets. The Senior Account Manager is ultimately responsible for ensuring that all aspects of campaign performance are exceeding expectations while simultaneously updating, educating and building relationships with advertising clients.

Additionally, the Senior Account Manager helps facilitate the management of all aspects of the campaign internally via the Campaign Manager, who works with our design team, the advertising operations team and Engineering team to expertly set up each campaign according to key performance indicators. The role is also responsible for training and mentoring more junior team members in industry best practices and company processes.

Note: This position offers the opportunity for remote work or ‘work from home’ as there isn’t a nearby office. However, GumGum is excited to only consider applicants residing in the local area listed in the job description for business needs including some or all of the following: client interaction, team interaction, timezone, etc.

#li-remote

What You’ll Achieve

• Own GumGum’s renewal business, driving growth for key accounts.
• Build and maintain strategic relationships with clients, including in-person meetings and campaign presentations.
• Identify incremental growth opportunities and strategize account expansion.
• Collaborate with sales to execute strategic opportunities and secure future revenue.
• Lead internal teams to manage and optimize sold campaigns, ensuring alignment on client success metrics.
• Review campaign performance regularly, providing optimization suggestions to meet KPIs.
• Mentor new team members, providing training and support.

Skills You’ll Bring

• BA/BS in Business or relevant experience in digital media (Account Management, Media Planning).
• 3+ years in digital media, with expertise in client service.
• Strong communication skills and attention to detail.
• Proficiency with tools like PowerPoint, Excel, Atlas, Doubleclick, Salesforce, and JIRA.
• Knowledge of online advertising terms and revenue models.
• Ability to manage competing priorities in high-pressure environments.
• Self-motivated team player with leadership and coaching skills.

What We Offer

At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness. The reasonable estimated base pay range for this role is from ($74,000 - $85,000) annually.  The actual amount may be higher or lower. Individual compensation will vary based on factors including, but not limited to, relevant qualifications, work location, and labor market conditions.

The total rewards package offered also includes an employer-matched 401(k) retirement plan, and depending on the role, participation in a bonus, commission, or stock incentive program. Your recruiter can share more specifics during the hiring process. Learn more about our U.S. benefits & perks package at gumgum.com/benefits.

Awards

• Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards
• 2024 Winner of 7 BuiltIn Awards on a national, regional, and remote scale - including Remote Best Places to Work at #25 and Best Midsize Places to Work in Los Angeles, CA at #9
• Ad Exchanger Programmatic Power Player 2022 and 2021
• CTO  Hero Award of OTT.X 2023
• Digiday Media Awards Europe finalist 2022 and 2021
• Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers
• Gold Award at the IAB Mixx Awards in Belgium in the “Best Use of Advertising Technology” category
• The Drum Award Digital Advertising: Game-changing Technology for Domino’s case study

GumGum is proud to be an equal opportunity employer. At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. - Phil Schraeder, CEO

Learn more about our DEIB programming at gumgum.com/deib

Follow us on our socials…

Instagram: @gumgum & @dogsofgumgum

LinkedIn: GumGum

Tweet us: @gumgum

Facebook: GumGum