Remote Senior Manager, Community Policy

Summary

Join our Community Policy team at Airbnb as a Senior Policy Manager to develop policies and systems to address fraud across the platform, working with cross-functional partners to create accessible policy enforcement guidance and maintain and improve policies.

Requirements

• 10-15 years experience in a Policy, Legal, or Trust and Safety role that included prior leadership on fraud issues in an international environment
• Exceptional writing abilities
• Ability to explain and simplify complex information to others
• A track record of strong leadership and an ability to independently manage a portfolio of challenging issues
• Strong cross-functional problem solving capabilities
• Demonstrated capacity for critical thinking, research, and analysis; strong attention to detail
• Thoughtful business judgment and strategic thinking
• An ability to work well under pressure and work independently

Responsibilities

• Have broad ownership over community policies affecting the trust and reliability of Airbnb, especially in fraud space
• Guide policy operationalization efforts in partnership with cross-functional stakeholders
• Collaborate with cross-functional stakeholders across the business including Product, Operations, Trust, Finance, Public Policy, Legal, and Communications
• Foster, build, and maintain relationships with leadership of internal business verticals
• Use data, research, and insights to evaluate and revise policies as needed

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits