Remote Senior Manager, Sales and Account Acquisition

Summary

Join our innovative startup company as a senior sales professional to drive sales growth, manage customer experience, and develop goodwill for our brand. This role offers abundant space for personal and professional growth.

Requirements

• Minimum 5 years of sales and account acquisition experience in the special chemical industry, preferably branded ingredients for personal care products
• Proven track record in B2B new corporate accounts development & acquisition and deal-closing are essential
• Experience working with ingredient distributors is advantageous
• Prior work experience in multinational companies is a definite advantage
• Experience in working with an international team is essential
• Excellent command of written and spoken English
• Experience with Salesforce and Shopify is required
• Has the proficiency in Microsoft Office Suite and virtual meeting tools
• Demonstrated command of analytical thinking, metrics-driven sales models and KPI’s
• Clear understanding of go-to-market strategies within the skincare and personal care ingredient markets across multi-channels
• Demonstrated skills and experiences in prospecting and managing sales pipelines

Responsibilities

• Act as the brand’s ambassador, developing goodwill and an excellent reputation by ensuring high-quality, pleasant, respectful, and professional customer interactions
• Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring timely responses
• Research and understand the industry and market trends to effectively communicate product features and benefits to customers
• Ensure all target leads, contacts, opportunities, sales, and ongoing interactions with customers are recorded in Salesforce
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• For markets covered by distributors, work closely with distributors’ management, sales and commercial teams. Conduct weekly calls, sales training, customer presentations and sampling of products
• Assist management in identifying upselling and cross-selling opportunities
• Responsible for driving the ingredient strategy to achieve maximum sales, profitability, and market share in accordance with projected sales goals and financial guidelines

Benefits

• Very competitive compensation commensurate to qualifications and experiences
• Offers a performance-based discretionary bonus
• Medical Insurance upon satisfactory completion of probation
• Offers a 100% remote work arrangement