Senior Marketing Operations Specialist

Summary

Join Sword Health, a mission-driven company aiming to free two billion people from pain, as a Senior Marketing Operations Specialist. You will drive marketing campaign efficiency and effectiveness, manage marketing tools, and collaborate with sales and marketing teams.

Requirements

• Degree in Marketing, Business, Information Technology, or related field
• 3-5 years of experience in marketing operations or related role
• Proficiency in CRM and marketing automation tools
• Experience with analyzing data and providing insights
• Excellent project management and organizational skills
• Knowledge of data privacy regulations (e.g., GDPR), CAN-SPAM laws, deliverability best practices
• Strong communication and interpersonal skills
• Ability to manage multiple projects simultaneously and meet deadlines

Responsibilities

• Manage the execution and optimization of multi-channel marketing campaigns
• Oversee the maintenance and enhancement of marketing databases and CRM systems
• Implement and manage marketing automation tools and workflows
• Ensure seamless data flows between marketing systems, identifying and resolving integration issues
• Analyze campaign performance metrics and provide actionable insights to the marketing team
• Ensure data integrity and compliance with data privacy regulations
• Develop and document standard operating procedures for marketing processes
• Manage multiple projects simultaneously to support various marketing initiatives
• Collaborate with sales and marketing teams to align marketing activities with business goals
• Train and mentor junior team members on marketing operations best practices
• Evaluate, select, and implement new marketing technologies to improve efficiency and effectiveness

Preferred Qualifications

• Basic HTML knowledge
• Strong problem solving skills
• API knowledge

Benefits

• Comprehensive health, dental and vision insurance*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family