Marketing Operations Specialist

Summary

Join our dynamic team as a Marketing Operations Specialist and play a critical role in designing, building, and maintaining core workflows and processes for our thriving community and sales pipelines. You will manage and optimize our email marketing infrastructure, ensuring smooth processes for our virtual PlatformCon conference. This remote role requires 2-3 years of experience in Marketing Operations within a B2B SaaS environment, proficiency with Hubspot, and a proven ability to troubleshoot operational issues. You will also coach team members on data and process management. We offer a competitive salary, equity, a fully remote work environment, and the opportunity to work on the future of platform engineering.

Requirements

• 2-3 years of experience in Marketing Operations, managing multiple priorities, ideally within a B2B SaaS environment or tech startup
• Experience with Hubspot and email marketing, including data-driven campaign optimization, reporting, email automation, database segmentation, and newsletter management
• Proven ability to troubleshoot and resolve operational issues proactively
• Strong motivation to improve existing processes and automate workflows continuously
• A quick learner and self-starter, ready to bring and execute your ideas
• Excellent written and verbal English skills

Responsibilities

• Work closely with the Senior Operations Manager to design, implement, and maintain highly automated and robust processes across all marketing and sales operations
• Manage and optimize our email marketing infrastructure, overseeing both inbound and outbound performance to maximize email open rates, click-through rates, and lead conversion
• Take ownership of key elements of our marketing operations setup, driving performance and continuous improvement
• Act as a key contributor to the execution of our virtual PlatformCon conference, ensuring smooth processes for participants and the team
• Proactively identify and resolve operational issues, ensuring marketing workflows run smoothly
• Coach and support team members with less operations experience, helping them to own their data and processes
• Develop and implement training materials and documentation for marketing operations processes
• Stay up-to-date with the latest marketing operations trends and technologies, recommending and implementing improvements

Preferred Qualifications

Experience in coaching or mentoring others on data and process management is a plus

Benefits

• Work on the future of platform engineering in a fast-growing space
• Fully remote with a diverse, global team
• Competitive salary and equity in a high-growth company
• Hands-on impact—help shape our cutting-edge Platform Orchestrator
• A culture that values transparency, inclusion, and collaboration