Remote Senior Payroll Coordinator

Summary

Join the team as our next fully remote Senior Payroll Coordinator! Twilio is looking for a talented and results-driven person who is passionate about US Payroll. The ideal candidate will have outstanding communication skills, attention to detail, and experience with payroll processing using Workday.

Requirements

• 3+ years of experience processing payroll for multi-state US company
• Previous Workday payroll experience
• Knowledge of payroll processes, statutory laws, and Fair Labor Standards Act
• Discipline and ability to meet tight deadlines, and prioritize competing workloads
• Very strong analytical and problem-solving skills while keeping customer experience top of mind

Responsibilities

• Support multi-state US biweekly payroll processing using Workday
• Serve as back-up support for Canada payroll processing
• Knowledge of federal, state and local legislation related to payroll and garnishments
• Follow standard processes and controls to ensure continuous compliance
• Effectively collaborate with the other US Payroll team members to complete biweekly audits ensuring all transactions are processed and reported timely and accurately
• Monitor report of inactive employees on a daily basis to process off cycles as necessary, ensuring compliance with state final pay requirements
• Maintain relationships with key stakeholders and provide support and input when required
• Deliver excellent employee experience in relation to ServiceNow queries within established SLAs
• Understand employment tax requirements relating to compensation and benefits
• Help maintain documentation of all payroll SOPs ensuring consistent and accurate processes
• Assist with annual preparation of W2s
• Adhere to all legal and internal deadlines

Benefits

• Generous time-off
• Ample parental leave
• Wellness leave
• Healthcare
• Retirement savings program