Remote Senior Solutions Architect

Summary

Join a brilliant team making history to evolve the commerce industry as a Solutions Architect, supporting sales, partnerships, and customers with technical expertise.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or an equivalent degree
• 5+ years of technical pre-sales experience (eCommerce or Order Management) and can drive a complex technical sales process
• A blend of technical acumen, strategic thinking and problem solving in order to drive successful outcomes
• Successful record of working collaboratively with both clients and internal teams to define and delivery solutions
• Excels at customer engagement - eliciting needs and conveying solutions
• Strong written and verbal communication skills, including the ability to explain complex concepts simply
• Track record of contributing and developing technical sales assets (demos, POCs, architecture readouts)
• Self-sufficient with a strong desire to learn and grow within the team and company
• Expertise in working with REST APIs and and related tools like Postman
• Understanding of front-end web development frameworks such as React, Next.js , Vue,js
• Experience in a technical consulting role focusing on eCommerce and Order Management platform transformations is a plus

Responsibilities

• Work closely with Sales in helping devise value-based solutions for prospective customers
• Be a subject matter expert for all elements of the fabric platform and how they integrate with the commerce ecosystem for both technical and business audiences
• Maintaining a solid understanding of the fabric product strategy, offerings, and sales pipeline to identify opportunities where our services can bring business value to our customers
• End-to-end ownership of discovery process during sales cyclesTranslation of customer requirements to internal stakeholders in product & engineering
• Define, document and present solution recommendations to customers and internal stakeholders
• Configure and deliver custom demos and proofs of concept (POCs) in support of sales opportunities
• End-to-end ownership of technical responses to RFP/RFQ/RFIs and collaborate with sales, product and engineering team on overall response
• Intake of customer feedback in order to communicate with product & engineering teams for potential roadmap initiatives
• Support the product marketing and partnership teams

Benefits

• Competitive compensation packages
• PTO and Holiday plans
• Benefits packages which include Medical, Dental, Life, and Vision
• Wellness & Technology Programs
• 401k Program