Director, Martech

Summary

Join Bounteous as a Director of Marketing Technology, a multi-solution platform architect role focusing on Adobe Experience Platform and other marketing technologies. You will serve as a trusted advisor to clients, optimizing customer experiences and marketing strategies. Responsibilities include platform expertise, industry trend monitoring, developing packaged offerings, collaborating with partners, supporting sales efforts, and leading client workshops. The ideal candidate possesses deep technical expertise, strong client-facing skills, and a proven ability to drive results in a complex organization. This high-visibility role offers opportunities for professional growth and collaboration with leading technology providers.

Requirements

Experience with Adobe Experience Platform is required

Responsibilities

• Serve as a platform expert with a focus on Campaign and Journey Orchestration
• Maintain subject matter expertise as platforms evolve
• Stay on top of industry trends and ability and willingness to learn about and speak to a variety of platforms
• Identify and build out packaged offerings and/or accelerators to assist in sales and create more efficiencies leading to strong customer value realization and/or optimizations
• Collaborate with platform partners on product roadmap advisory, feature exploration and development, and integration solutions and approaches
• Partner with client service and business development to support pitches and follow-on client work
• Strategize, architect, and create approaches for scalable, tailored platform implementations
• Present and articulate subject matter expertise through compelling client presentations
• Scope estimates and collaborate on multi-solution and multi-platform solutioning and scoping
• Lead customer-facing workshops, demos, and hands-on labs
• Provide deep domain expertise in client business, technology stack, and data infrastructure, complemented by a wide-ranging knowledge base in digital marketing
• Provide thought leadership in the marketing technology space and help Bounteous differentiate as the go-to partner in this space
• Develop deep knowledge of each client's business and available data to ensure platform solutioning is on par with client's marketing objectives
• Translate business needs into detailed technical requirements for platform configuration, data schemas and system integrations to deliver against business needs
• Oversee and steer client programs and development work to meet client objectives
• Provide support to development teams with solutioning

Preferred Qualifications

• 10+ years of experience creating customer data and marketing technology solutions
• 3+ years of experience at a digital-first, global delivery agency/consultancy
• Strong consultative and client-facing skills
• Working knowledge of the entire Adobe Experience Platform range of products (RTCDP, CJA, AJO, Mix Modeler) and related platforms (such as Target)
• Experience with Salesforce, Braze, and/or Iterable are preferred. Must be willing to develop a working knowledge of these platforms
• Self-driven; the ability to work independently, define a way forward, and solve problems with limited direction; proven capacity to drive results in an evolving and complex organization
• Strong communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships
• Outstanding executive presence, presentation, and negotiation skills; the ability to inspire, engage, partner with, and influence senior leadership
• Excellent verbal and written communication skills
• Digitally-savvy and well-informed on innovations, trends, and technologies

Benefits

• Team Member Networks (employee resource groups)
• Visa sponsorship
• Remote work