Senior Technical Enablement Specialist

Summary

Join Databricks as a Field Enablement Program Manager to design, develop, and scale field onboarding programs that enhance the skills and productivity of customer-facing roles within the Field organization.

Requirements

• Deep experience in developing and delivering training & enablement, ideally in a Tech / data-focused company
• Strong technical background with the ability to understand and communicate complex technical concepts to diverse audiences
• Demonstrated success in facilitating enablement programs tailored to technical, customer-facing roles, with a focus on role-specific skills
• Ability to manage multiple projects and priorities in a fast-paced, dynamic environment, with strong program management skills and attention to detail
• Exceptional communication, presentation, and facilitation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences
• A strategic thinker who is comfortable with ambiguity and capable of adapting to rapidly changing environments while maintaining a focus on long-term goals
• Strong analytical skills, with the ability to translate data and insights into actionable strategies that drive performance and productivity

Responsibilities

• Design, develop, and scale the field onboarding program that enhances the skills and productivity of customer-facing roles within the Field organization
• Deliver and facilitate content and training modules, oversee the smooth and successful delivery of the field programs end to end with learner experience
• Collaborate closely with technical Subject Matter Experts (SMEs) and enablement teams to create and curate content that reflects the latest product updates, platform advancements, and industry best practices
• Lead initiatives that integrate real-world use cases and scenarios into the program, allowing field teams to apply their skills in practical, scenario-based learning environments
• Develop and implement assessment frameworks and establish productivity metrics to continuously measure the effectiveness of the program [e.g., reducing ramp time, driving employee confidence, etc.]
• Instrument mechanisms to collect feedback and performance data to continuously refine and enhance program approach and effectiveness

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave