Senior User Experience Designer

Summary

Join our team as a Senior UX Designer and lead the design and user experience strategy across the entire product lifecycle. You will collaborate with cross-functional teams to develop and refine the UX vision, conduct user research, create wireframes and prototypes, and mentor junior designers.

Requirements

• 7+ years of experience in UX/UI design, preferably within financial services, fintech, or similarly regulated industries
• Strong portfolio demonstrating expertise in UX design and ability to solve complex user problems
• Proficiency with design tools such as Figma, Sketch, Adobe XD, Zeplin, or similar platforms
• Experience conducting user research and incorporating feedback into your designs
• Familiarity with responsive design principles and designing for web and mobile platforms
• Strong understanding of user-centered design methodologies and interaction design principles – Google Design Sprint experience is a plus
• Experience collaborating with cross-functional teams in fast-paced, iterative environments
• Excellent communication and presentation skills with the ability to articulate design concepts to technical and non-technical stakeholders

Responsibilities

• Lead the design and user experience strategy across the entire product lifecycle, from research and concept through to final hand-off
• Collaborate with product, engineering, and marketing teams to develop and refine the UX vision, solving for customer pain points through various projects, including the customer portal rebuild
• Conduct user research, including usability testing, interviews, and surveys to gather insights that inform design decisions
• Create wireframes, user flows, prototypes, and design mockups to visualize and communicate design ideas
• Design end-to-end customer experiences that are cohesive, intuitive, and aligned with business goals
• Establish UX best practices and contribute to building design systems that enhance consistency and usability
• Utilize data-driven insights and feedback from stakeholders to iterate on designs and improve the customer experience
• Mentor junior designers and provide constructive feedback on design reviews to elevate the team's overall design output