Remote Solutions Engineer, SMB
1Password
πRemote - United Kingdom
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Job highlights
Summary
Join the 1Password Solutions Engineering team as a Solutions Engineer, SMB, to support sales teams with customer requests and learning resources, expediting sales opportunities by assisting customers with compliance needs and creating valuable content.
Requirements
- Excellent written and spoken communication skills in both English and German
- Experience in a customer-facing role with a preference for experience in a SaaS/Security/Technology environment
- Possesses the ability to communicate technical information in a way that is accessible and appealing to a general audience
- Demonstrates superior presentation and writing skills
- Possesses a sharp eye for detail and a commitment to ensuring high-quality standards
- Demonstrates a high level of adaptability, effectively managing multiple projects concurrently while upholding exceptional quality standards
- Possess strong time management skills, demonstrating the ability to prioritize tasks efficiently and meet deadlines consistently in a fast-paced work environment
- Demonstrated ability to work independently and in a team setting
Responsibilities
- Work with our self service and SMB customers to share product knowledge and demonstrate aspects of 1Password
- Provide training to both customers and team members at 1Password
- Respond to vendor requests, security questionnaires, and legal requests
- Write and manage knowledge-base content for Go-to-market
- Record video resources to be shared internally and with customers
Benefits
- Maternity and parental leave top-up programs
- Wellness spending account
- Generous PTO policy
- Company-wide wellness days off scheduled throughout the year
- Wellness Coach membership
- Comprehensive health coverage
- Employee stock option program for all full-time employees
- Retirement matching program
- Training budget, 1Password University access, and learning sessions
- Free 1Password account (and friends and family discount!)
- Paid volunteer days
- Employee-led DEIB programs and ERGs and ECGs
- Fully remote environment
- Peer-to-peer recognition through Bonusly
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Please let 1Password know you found this job on JobsCollider. Thanks! π