Remote Staff Technical Enablement Specialist
Databricks
π΅ $97k-$172k
πRemote - United States
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Job highlights
Summary
Join Databricks as a Field Enablement Program Manager to design, develop, and scale field onboarding programs that enhance the skills and productivity of customer-facing roles within the Field organization.
Requirements
- Deep experience in developing and delivering training & enablement, ideally in a Tech / data-focused company
- Strong technical background with the ability to understand and communicate complex technical concepts to diverse audiences
- Demonstrated success in facilitating enablement programs tailored to technical, customer-facing roles, with a focus on role-specific skills
- Ability to manage multiple projects and priorities in a fast-paced, dynamic environment, with strong program management skills and attention to detail
- Exceptional communication, presentation, and facilitation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences
- A strategic thinker who is comfortable with ambiguity and capable of adapting to rapidly changing environments while maintaining a focus on long-term goals
- Strong analytical skills, with the ability to translate data and insights into actionable strategies that drive performance and productivity
Responsibilities
- Design, develop, and scale the field onboarding program that enhances the skills and productivity of customer-facing roles within the Field organization
- Deliver and facilitate content and training modules, oversee the smooth and successful delivery of the field programs end to end with learner experience
- Collaborate closely with technical Subject Matter Experts (SMEs) and enablement teams to create and curate content that reflects the latest product updates, platform advancements, and industry best practices
- Lead initiatives that integrate real-world use cases and scenarios into the program, allowing field teams to apply their skills in practical, scenario-based learning environments
- Develop and implement assessment frameworks and establish productivity metrics to continuously measure the effectiveness of the program [e.g., reducing ramp time, driving employee confidence, etc.]
- Instrument mechanisms to collect feedback and performance data to continuously refine and enhance program approach and effectiveness
Benefits
- Annual performance bonus
- Equity
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