Remote Staff Technical Enablement Specialist

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Databricks

πŸ’΅ $97k-$172k
πŸ“Remote - United States

Job highlights

Summary

Join Databricks as a Field Enablement Program Manager to design, develop, and scale field onboarding programs that enhance the skills and productivity of customer-facing roles within the Field organization.

Requirements

  • Deep experience in developing and delivering training & enablement, ideally in a Tech / data-focused company
  • Strong technical background with the ability to understand and communicate complex technical concepts to diverse audiences
  • Demonstrated success in facilitating enablement programs tailored to technical, customer-facing roles, with a focus on role-specific skills
  • Ability to manage multiple projects and priorities in a fast-paced, dynamic environment, with strong program management skills and attention to detail
  • Exceptional communication, presentation, and facilitation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences
  • A strategic thinker who is comfortable with ambiguity and capable of adapting to rapidly changing environments while maintaining a focus on long-term goals
  • Strong analytical skills, with the ability to translate data and insights into actionable strategies that drive performance and productivity

Responsibilities

  • Design, develop, and scale the field onboarding program that enhances the skills and productivity of customer-facing roles within the Field organization
  • Deliver and facilitate content and training modules, oversee the smooth and successful delivery of the field programs end to end with learner experience
  • Collaborate closely with technical Subject Matter Experts (SMEs) and enablement teams to create and curate content that reflects the latest product updates, platform advancements, and industry best practices
  • Lead initiatives that integrate real-world use cases and scenarios into the program, allowing field teams to apply their skills in practical, scenario-based learning environments
  • Develop and implement assessment frameworks and establish productivity metrics to continuously measure the effectiveness of the program [e.g., reducing ramp time, driving employee confidence, etc.]
  • Instrument mechanisms to collect feedback and performance data to continuously refine and enhance program approach and effectiveness

Benefits

  • Annual performance bonus
  • Equity

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