Remote Staff Technical Product Manager, Media Services

Summary

Join a team of smart, passionate people who are revolutionizing the way organizations deliver video. As a Staff Technical Product Manager, you will define and deliver new services and capabilities for the Brightcove Video Cloud platform.

Requirements

• 8+ years hands-on product management experience
• 3+ years experience working with online video technologies
• 1+ years of direct or adjacent experience with OTT solutions, live events, or video marketing
• Technical fluency with the ability to speak credibly to both engineering teams and outside technical partners
• Degree in computer science or other related field, or equivalent experience
• Experience defining a customer value proposition and driving a business case for a product investment
• Strategic thinker with detail-oriented execution in a way that gets things done in a fast-paced, globally distributed organization
• Proven outstanding team collaboration including strong written and verbal communication skills
• Strong collaborator who is also sufficiently self-directed
• Comfortable working in a geographically distributed organization
• Ability to deal with ambiguity and turn feedback into accurately defined requirements that contribute to a robust platform - help expand the quality of our thinking
• Proven passion for video technology and digital video; you want to be a part of the revolution that is taking place in redefining how digital video is created, delivered, and consumed

Responsibilities

• Drive large product and platform initiatives around internet video at a global scale
• Understand company strategy and bring clarity to product initiatives that bring value to our customers and to the business
• Build a deep understanding of our customers' needs across multiple usage domains through direct customer engagement and partnership with our customer success team, account managers, and technical support staff
• Become a product and technology subject matter expert for your areas of ownership
• Develop roadmaps that deliver value in alignment with business priorities and team capacity
• Partner with engineering and design to propose product and service solutions that deliver value. Communicate and distill customer needs and business objectives for product development teams
• Adjust to ongoing changes in priority while driving value delivery
• Support Marketing on go-to-market activities
• Prepare Customer Success and Technical Support teams for support of new features and services
• Evaluate and partner with vendors to deliver complete end-to-end solutions

Benefits

• Work/life balance
• Professional growth
• Creating an empowering space for open communication