Remote Strategic Solutions Engineer

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com .

The Strategic Solutions Engineer (SE) role is a dynamic and varied customer focused technical position in New York City. SSEs provide technical and cyber defense expertise in pre-sale and post-sales accounts, working together with our Cyber Account Managers to develop strategies to ensure customer needs are met.

Darktrace is currently expanding its technical team to accommodate a rapidly growing customer base and accelerating revenue. We are looking to hire senior figure within the  team to drive continuous growth in the region. You’ll be provided with extensive training and support as you further your existing skills in this role.Must be bilingual in French and English and familiar with the Quebec market.

Key Duties & Responsibilities

• Partner with the Key Account Team to develop strategic and technical account plans
• Walk customers and prospects through demos and Proof of Value for Darktrace in their environment
• Identify new opportunities for upsells by creating and developing strong technical relationships with customers and channel partners
• Collaborate with Customers on Technology reviews, product findings, and integration with other technologies they may have
• Support responses to RFIs/RFPs
• Design deployment plans and architectures for customers

Qualifications & Experience

• 7+ years of experience in a software sales engineer or technical account manager role; experience in cybersecurity strongly preferred
• Demonstrated success in selling to and supporting Fortune 500 organizations
• Experience in consultative selling and POV success criteria definition
• Strong knowledge in both on-premise and cloud networking
• Confident, polished communicator with a proven ability to build lasting, critical business relationships
• Bachelor’s or Master’s degree in a STEM discipline preferred
• Willing to accommodate a hybrid work model

Benefits we offer:

• 100% medical, dental and vision insurance, plus dependents
• Paid parental leave
• Life insurance
• Employee Assistance Program

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