Channel Solution Engineer

Summary

Join AvePoint as a Pre-Sales Professional to leverage your technical expertise and customer-facing skills in the dynamic tech industry, collaborating with partner account managers throughout the sales lifecycle of our Elements/Channel business.

Requirements

• BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5 years of relevant work experience
• Confident and enthusiastic presentation skills
• Quick and self-motivated learner
• Advanced business and technical communication skills – can lead conversations to align technical value to client’s business needs
• Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality
• Understanding of the Channel Business in how ISVs work with Partners like Managed Service Providers, Value Added Resellers, Distributors, and / or Systems Integrators
• Ability to maintain excellent relationships with customers and colleagues
• Ability to work individually and within a highly collaborative team
• Willingness to learn and adapt in a dynamic and fast changing environment
• Authoritative business analysis capabilities
• Advanced troubleshooting skills
• Technical Qualities: Experience in IT professional related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure technologies
• Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture
• Working knowledge of TCP/IP, DNS, SMTP, and DHCP technologies
• Working knowledge of Microsoft SQL Server, IIS, and Active Directory
• Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred

Responsibilities

• Presenting and demonstrating AvePoint’s product offerings relevant to partners and customers objectives remotely and on-site
• Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with partners and customers
• Communicating with prospective partners/customers, assisting and guiding them through their evaluation and selection process
• Building environments tailored to partners and customers requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
• Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
• Collaborate with partners to develop joint go-to-market strategies and initiatives that drive business growth
• Assist partners in pre-sales activities, including solution and technical demonstrations or enablement
• Sharing information with the sales and technical teams about our products and the market
• Helping the sales team identify and understand partners and customers business objectives and organization to best align AvePoint technology
• Establishing relationships with key customer / partner business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company
• Developing partners and customer's buying vision for how AvePoint can help them reduce costs and increase business agility
• Supporting  AvePoint Partner and Marketing teams with their online and in-person events including workshops, tradeshows, and webinars
• Ownership of technical sales opportunity and partner recruit closure