Remote Support Specialist, Distributor Management

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C.A. Fortune

📍Remote - Worldwide

Job highlights

Summary

Join our team at C.A. Fortune as a Support Specialist – Distributor Management and contribute to providing business support for the National Distributor Management Team in a remote work environment.

Requirements

  • Excellent computer skills with strong Microsoft Office proficiency
  • Impeccable organizational and multi-tasking skills
  • Strong attention to detail and committed to accuracy
  • 2+ years in an office administrative role preferred
  • Must be resourceful and able to find information when answers are not clear
  • Demonstrate professional verbal/written communication skills
  • Able to collaborate with a team as well as independently motivated

Responsibilities

  • Manage completion and submission of distributor promotional forms
  • Process product price and spec changes within distributor systems
  • Maintain complex calendar of distributor processes and deadlines
  • Assist CA Support department with distributor policies, purchase order revisions and trade deduction resolution
  • Maintain constant communication with Client Representatives as needed to complete tasks and meet deadlines
  • Master Distributor web portals analyzing inventory, item and sales data to grow Client profitability
  • Assist on inter-departmental projects when needed to meet KPIs set for the agency by our clients

Benefits

  • 16 days of PTO
  • 11 paid company holidays per year
  • 2 paid volunteer days per year
  • 3 months fully paid parental leave (regardless of gender)
  • Medical, dental, and vision
  • Paid company life insurance
  • 401k with company match
  • Summer hours (half day Fridays from Memorial Day thru Labor Day)
  • Work from home flexibility

Job description

What We Do

At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients.

Who We Are

People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. At C.A., we live and breathe our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion.

Overview of the Role

  • The Support Specialist – Distributor Management position is responsible for providing business support for the National Distributor Management Team
  • Location: Remote
  • Travel Requirements: Minimal overnight travel required (less than 10%) – i.e. industry trade shows, client national sales meetings, & or any other events that would be warranted; all other travel is within assigned market (automobile)
  • At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is!

What You’ll do at C.A. Fortune

  • Manage completion and submission of distributor promotional forms
  • Process product price and spec changes within distributor systems
  • Maintain complex calendar of distributor processes and deadlines
  • Assist CA Support department with distributor policies, purchase order revisions and trade deduction resolution
  • Maintain constant communication with Client Representatives as needed to complete tasks and meet deadlines
  • Master Distributor web portals analyzing inventory, item and sales data to grow Client profitability
  • Assist on inter-departmental projects when needed to meet KPIs set for the agency by our clients

What You Should Bring to the Table

  • Excellent computer skills with strong Microsoft Office proficiency
  • Impeccable organizational and multi-tasking skills
  • Strong attention to detail and committed to accuracy
  • 2+ years in an office administrative role preferred
  • Must be resourceful and able to find information when answers are not clear
  • Demonstrate professional verbal/written communication skills
  • Able to collaborate with a team as well as independently motivated
  • Consumer packaged goods experience a plus

You Will Stand Out if You Have

  • KeHE and/or UNFI experience preferred

Perks

  • 16 days of PTO
  • 11 paid company holidays per year
  • 2 paid volunteer days per year
  • 3 months fully paid parental leave (regardless of gender)
  • Medical, dental, and vision
  • Paid company life insurance
  • 401k with company match
  • Summer hours (half day Fridays from Memorial Day thru Labor Day)
  • Work from home flexibility

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.

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