Accounting Operations Specialist Team Lead

Summary

Join our team as an Accounting Operations Specialist Team Lead, overseeing key financial processes, managing a team of four employees, and driving collaboration across internal departments and external stakeholders.

Requirements

• Proven experience in a leadership or supervisory role within accounting operations, finance, or a related field
• Advanced proficiency in Excel (VLOOKUP, SUMIF, pivot tables) and accounting software (QuickBooks preferred)
• Strong organizational skills with the ability to manage multiple deadlines and priorities
• Excellent communication skills, both written and verbal, with the ability to lead and mentor a team in a remote environment

Responsibilities

• Directly manage and mentor a team of four Accounting Operations Specialists
• Foster a collaborative team culture, encouraging continuous learning and professional development
• Lead by example, promoting accountability and ownership of tasks while ensuring the team meets critical deadlines and quality standards
• Conduct regular 1-on-1s and team meetings to discuss progress, resolve issues, and identify opportunities for improvement
• Oversee the team’s execution of month-end close processes, ensuring accurate reconciliations, adjustments, and reporting
• Ensure the team accurately manages retailer accounts receivable (AR) reconciliations, customer deposits, factoring reconciliations, revenue/discount reconciliations, and other Month end close processes
• Provide leadership in resolving escalated issues related to vendor payments, invoice generation, credit confirmation processing, and fee deductions for overdue accounts
• Collaborate with senior management to prepare for external audits, ensuring the team is well-prepared with all necessary documentation and reports
• Monitor and evaluate team performance through key metrics, ensuring that service-level agreements (SLAs) and quality standards are consistently met
• Implement performance improvement plans and corrective actions when necessary, supporting employees’ growth and addressing any areas of underperformance
• Develop team goals aligned with department objectives, driving operational success and supporting the company’s overall growth strategy
• Lead initiatives to improve existing workflows and processes, ensuring the team operates efficiently and effectively
• Identify bottlenecks and inefficiencies within the team, implementing solutions that drive productivity while reducing administrative burdens
• Empower team members to contribute to process improvements by creating an open environment for feedback and innovation
• Serve as the primary point of contact for internal and external stakeholders, ensuring smooth communication and issue resolution on high-priority matters
• Provide regular reports to senior management on the team’s performance, operational updates, and any improvements implemented
• Ensure clear and consistent communication within the team, maintaining comprehensive records of all transactions, discrepancies, and resolutions