Remote Systems Operations Manager

Summary

Join the team at Tropic as a Salesforce Manager and Integrations Lead, responsible for integrating key revenue systems, designing system solutions, and optimizing systems architecture. Collaborate with cross-functional teams to drive operational excellence.

Requirements

• 5+ years in systems administration, consulting, or a related role
• Expertise in Salesforce administration and SOQL/Apex
• Experience with Salesforce integrations
• Familiarity with tools like NetSuite, HubSpot, or DealHub

Responsibilities

• Collaborate with leaders across sales, marketing, customer success, finance, and operations to identify business needs and design system solutions
• Lead biweekly prioritization and execution of system operations
• Build and maintain custom objects, flows, and reports in Salesforce
• Administer and optimize other go-to-market tools like DealHub and Clari
• Implement and manage integrations between Salesforce and tools like Gong, NetSuite, HubSpot, and ZoomInfo
• Ensure data accuracy and hygiene across systems
• Troubleshoot user issues and provide support
• Recommend best practices to drive operational excellence

Benefits

• 100% medical, dental, & vision coverage for all employees + dependents
• Remote first work environment
• Optional offices in NYC and Denver
• Virtual & in-person meetups
• $1000 annual stipend for WFH, L&D, Wellness
• Unlimited flexible vacation and holiday time off
• 14 paid company holidays
• 12-week parental leave for all parents
• Online mental health therapy
• Commuter benefits, FSA, HSA
• Award-winning values and culture
• Equity refresh program
• 401k plan