Remote Technical Consultant

Summary

Join Esri as a Technical Consultant and consult with customers on geospatial and IT topics, applying Esri technology best practices throughout the engagement life cycle. You will configure and use Esri applications to meet specific business outcomes and be considered a subject matter expert on front-end, web-based technologies and a generalist on Esri’s product landscape.

Requirements

• 5+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (ArcGIS Pro, ArcGIS Enterprise, and ArcGIS Online)
• Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, and more
• Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers
• Familiarity with system administration experience on Windows and/or Linux
• Familiarity with network concepts and topics (such as domains, directories, DNS, HTTPS, firewalls, proxies)
• Experience with current technology implementation patterns including service-oriented and cloud
• Ability to travel up to 25%
• Bachelor’s in Computer Science, Mathematics, Geographic Information Systems (GIS), or STEM related field

Responsibilities

• Work closely with customers and partners to identify, design, and validate key GIS workflows for the ArcGIS platform
• Apply platform configuration best practices and provide on-site and/or remote support to customers
• Understand how Esri technology integrates/interfaces with customers’ solutions vision
• Familiarity with our customers’ overall mission and operations including knowledge of common goals and initiatives, procurement cycles and business processes
• Advise customers regarding innovative solutions using Esri technology and content that will enable them to make better decisions
• Recommend relevant strategies, architectures, and solutions
• Work with customers to prepare implementation and migration strategies
• Present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations
• Use consulting skills to lead teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment

Preferred Qualifications

• 2+ years of professional experience administrating and/or customizing GIS-related technology in a professional setting involving Python and SQL
• Familiarity of GIS integration with other enterprise systems (such as ERP, EAM, CRM, SCM)
• State and Local Government Industry experience ideal
• Experience with modern software implementation patterns including service-oriented architectures, cloud environments, SAML and OAuth
• Familiarity with system design concepts such as high availability, disaster recovery, load-balancing, and workload separation
• Exposure to performance assessment and tuning techniques

Benefits

• Industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families)
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year