Remote Technology Consultant - French Speaking

Summary

Join our team as a Consultant and deliver a wide range of services based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. As a representative of Dynatrace, you will provide expert advice and support to clients, ensuring maximum satisfaction for all engagements.

Responsibilities

• Monitor client’s critical application performance and availability
• Summarize and review performance trends in operations status meetings
• Assist client staff in the troubleshooting and root-cause diagnosis of performance issues
• Maintain and enhance dashboards and reports to meet requirements of IT and business users
• On-board additional applications for monitoring
• Mentor and train customers on the Dynatrace Platform and Best Practices
• Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments
• Provide regular status updates and project documentation to support efforts at customer engagements
• Assist sales team in identifying new opportunities for product and services at customer sites
• Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs
• Maintain accurate deployment documentation