Remote UX Researcher

Summary

Join Second Front Systems as a UX Researcher specializing in cybersecurity, leveraging your understanding of cybersecurity principles and Day 2 operations to gather insights that inform the design of our tools.

Requirements

• At least three years of experience in UX research or related fields, with a focus on cybersecurity and application security tools
• Proven experience as a UX Researcher, particularly in the cybersecurity domain and Day 2 operations
• Strong understanding of cybersecurity principles, risk assessment, and application security posture
• Expertise in designing data-driven dashboards and understanding integrated workflows for security operations
• Excellent analytical skills with the ability to translate complex data into actionable insights
• Strong understanding of qualitative and quantitative research methods and their application
• Exceptional communication skills, capable of clearly presenting findings to diverse audiences
• Ability to collaborate effectively with cross-functional teams, including security, compliance, and design

Responsibilities

• Conduct qualitative and quantitative research to understand user needs and behaviors related to cybersecurity tools and application security
• Plan and execute user interviews, surveys, and usability tests to gather insights that inform product design for Day 2 operations
• Analyze research findings to develop clear, actionable recommendations that enhance the usability and design of security dashboards and integrated workflows
• Collaborate with product managers and designers to ensure user insights are integrated into the development of cybersecurity solutions
• Create user personas and journey maps to visualize user interactions and identify opportunities for improvement in security posture management
• Stay informed about industry trends, cybersecurity best practices, and user experience methodologies to continuously refine research approaches
• Present research findings and insights to stakeholders, advocating for user-centered design in cybersecurity products

Benefits

• Competitive Salary
• 100% Healthcare, vision and dental coverage
• 401(k) + 3% company contribution
• Wellness perks (Fitness classes, mental health resources)
• Equity incentive plan
• Tech + office supplies stipend
• Annual professional development stipend
• Flexible paid time off + federal holidays off
• Parental leave
• Work from anywhere