UX Researcher

Summary

Join a team of ambitious Dragons at Komodo Health to reduce the global burden of disease through data-driven insights. As a Lead User Researcher, you will develop research programs that enable our teams to understand our users and design products that meaningfully enhance people's lives.

Requirements

• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.)
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
• Exceptional in communicating user research findings, with an ability to influence strategy and decision-making

Responsibilities

• Creating an integrated research strategy for Komodo Health in partnership with other insights functions
• Defining, developing, and deploying user research programs including interviews, focus groups, surveys, in-app feedback, and usage analytics
• Presenting insights to appropriate stakeholders
• Identifying and prioritizing research questions that drive business progress
• Enable teams to gain a holistic understanding of user needs by marrying qualitative and quantitative data
• Collaborating with product and leadership teams to integrate research insights into high-level strategic and tactical decision-making, influencing product roadmaps and company priorities
• Measure and track the product impact on the evolution of user behavior and sentiment over time
• Establish research best practices, processes, and methodological toolkits
• Equip cross-functional partners with resources and guidance for independent research and data analysis

Benefits

• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance
• Long-term disability insurance