Remote Vice President, Field Operations

Summary

Join Center Stage at Merchants Fleet: Explore More + Apply Today! This position serves as the primary operational leader for our Short-Term Vehicle Rentals division, driving efficiency, growth, and exceptional service quality in a fast-paced, private equity-owned company within the fleet management industry.

Requirements

• Proven expertise in operations management, fleet management, and logistics within the transportation, automotive, or short-term rental industry
• Strong financial acumen, with experience in budgeting, forecasting, and data-driven decision-making
• Effective team leadership and development skills, with a history of managing large-scale, multi-location operations
• Exceptional communication and negotiation abilities, with a talent for cross-functional collaboration
• Strategic thinking, with a record of driving growth and operational excellence in competitive markets
• Bachelor’s degree in Business, Operations Management, Transportation, or a related field (MBA preferred)
• 10+ years of experience in operations management, preferably within transportation or automotive sectors
• Strong understanding of fleet management, logistics, and supply chain dynamics
• Knowledge of emerging trends in the transportation industry, including electric vehicles, shared mobility, and digital platforms

Responsibilities

• Develop and execute strategies to enhance operational efficiency, growth, and profitability across all short-term segments in the U.S., ensuring alignment with broader company goals
• Oversee and manage daily operations, including fleet management, logistics, maintenance, and customer service, while ensuring safety, compliance, and cost-effectiveness
• Monitor and drive key performance indicators (KPIs) across all locations, promoting operational excellence and consistent service quality
• Guide a high-performing team of Regional Sales and Operations Managers and partner with operations personnel, fostering a culture of accountability, innovation, and continuous improvement
• Manage budgets and financial forecasts, ensuring operational profitability and optimizing cost structures and pricing strategies to support revenue growth
• Oversee fleet maintenance, utilization, and inventory levels, ensuring a well-optimized fleet mix that meets safety standards and maximizes operational efficiency
• Cultivate a customer-first approach by developing processes that exceed customer expectations, improving the overall customer journey and strengthening brand loyalty
• Ensure compliance with federal, state, and local regulations, implementing risk management and safety protocols, and managing escalations swiftly
• Identify market trends and new business opportunities, adapting operations to ensure a competitive position within the industry

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours