Remote Virtual Assistant, Operations & Billing Specialist
Fresh Prints
πRemote - Philippines
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Job highlights
Summary
Join our team as an Accounts Receivables Specialist at Saltbox, a Logistics company specializing in e-Commerce businesses. We're seeking a skilled Virtual Assistant with experience in billing and operations management to manage invoices, track payments, and provide operational support.
Requirements
- Minimum 2 years of experience as a Virtual Assistant or similar role with a focus on billing and operations
- Familiarity with billing software (e.g., QuickBooks, FreshBooks) and project management tools (e.g., Asana, Trello)
- Strong understanding of billing cycles, invoicing procedures, and payment processing
- Excellent organizational and multitasking abilities with attention to detail
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite (Excel, Word) and Google Workspace
Responsibilities
- Prepare and manage invoices for clients and vendors accurately and timely
- Track outstanding invoices and ensure timely follow-up on overdue accounts
- Reconcile payments and maintain accurate financial records in collaboration with the finance team
- Process client payments, refunds, and billing adjustments as required
- Provide administrative support to the operations team, including calendar management, scheduling, and coordination of meetings
- Assist with document management, creating reports, and maintaining operations records
- Monitor workflow, identify areas for improvement, and support the implementation of process enhancements
- Maintain organized digital files and documentation to ensure easy retrieval of records
- Serve as the point of contact for billing inquiries, addressing client questions professionally
- Communicate billing updates and status reports to both clients and internal stakeholders
- Manage client accounts, resolve billing discrepancies, and assist with client onboarding as necessary
- Support projects related to billing system improvements, report generation, and process optimization
- Track project milestones, deliverables, and deadlines, ensuring tasks are completed within the timeline
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