Remote Workplace Technology Engineer

Summary

Join us in shaping the future of payments and commerce. Let's pave the way for a world where businesses can fully realise their payment potential.

Requirements

• Proven experience in supporting cloud-based and SaaS platforms
• Familiarity with major public cloud platforms (AWS, GCP, Azure)
• Broad knowledge of IT systems, including email, file storage, networking, identity management, and device management
• Proficiency in diagnosing and troubleshooting web-based applications
• Understanding of data security principles and identity management best practices
• Excellent documentation abilities, paired with a desire to share knowledge and mentor others

Responsibilities

• Design and implement workplace technology solutions tailored to the needs of our employees, focused on enhancing productivity and collaboration
• Supporting a broad range of SaaS services, improve device management, support access management, assist in procurement processes (reviews/configuration)
• Lead and contribute to initiatives that improve employee productivity, working closely with cross-functional teams and internal stakeholders
• Maintain reliable and resilient technology services, supporting the development and upkeep of business continuity plans to ensure smooth operations during any disruptions
• Refine operational metrics and improve systems to monitor and enhance service health and performance
• Develop specialized technical expertise in workplace technology areas like collaboration and productivity tools, security, endpoint management, and end-user computing
• Offer expert support, guidance and troubleshooting for technical issues across our supported platforms

Benefits

• We are fully remote
• Competitive share options
• Uncapped holiday, with 25 days minimum to be taken
• Co-working space access
• Workations & company retreat
• The best equipment for your role
• ��500 towards your home office setup
• Generous learning budget
• Medical insurance