Reputation Specialist

Summary

Join Leadtech, a company dedicated to empowering clients and employees in the online business world, as a Reputation Specialist. This role requires at least 3 years of experience in online reputation management, with a strong understanding of digital technologies and platforms. You will be responsible for developing and implementing online reputation strategies, managing Reddit presence, and optimizing brand profiles on review platforms. The ideal candidate will possess excellent communication skills, a highly analytical mind, and the ability to create engaging content. Leadtech offers a competitive salary, comprehensive benefits, and a flexible work environment, including the option to work remotely.

Requirements

• Demonstrated work experience as an online reputation strategist (3 years). in Google search, Reddit, Reputation platforms and strategy to achieve the highest rankings
• Practical experience in brand reputation management
• Highly analytical mind to manage KPI formulation and reporting
• Ability to deliver creative content
• Excellent multitasking skills
• Strong written and verbal communication skills in both english and spanish. Any other language is a plus
• Entrepreneurial and enthusiastic attitude in detecting trends in online reputation
• Ability to cope well with complaints that may be received when working with the online reputation of a brand
• Strategic and analytical skills

Responsibilities

• Knowledge in online reputation of our projects, including: working and optimizing the profiles of our projects through different platforms such as Trustpilot or Sitejabber or eKomi
• Experience with Reddit – The candidate must be familiar with Reddit’s ecosystem, including its rules, subreddits, and engagement strategies, to effectively manage and position content
• Ability to create new relevant threads that rank on Google – We need someone who can strategically craft engaging and organic discussions that not only attract users but also gain traction on search engines
• Keyword expertise for Reddit comments – The ideal candidate should understand which keywords to include in comments and posts to enhance their relevance, visibility, and ranking potential both on Reddit and Google
• Develop an online reputation strategy that establishes objectives to increase brand credibility and engagement among the audience
• Research industry trends for reputation campaigns – Identify emerging trends to design reputation-building campaigns that enhance our presence in Google Seller Ratings and improve brand trust. Experience with structured data and seller rating strategies is a plus
• Monitor, analyze, and optimize reputation strategies – Continuously track campaign performance, leveraging analytics to refine our approach and ensure sustainable reputation growth over time
• Develop a cohesive brand voice online – Ensure all online interactions, including social media, forums, and review platforms, maintain a unified and engaging tone that reflects our brand identity
• Collaborate cross-functionally – Work closely with technical, sales, and customer service teams to align reputation management efforts with broader business goals and execute successful reputation campaigns
• Support online reputation through third-party review platforms – Optimize and manage our presence on review platforms such as Trustpilot, Sitejabber, and eKomi, ensuring our brand profiles are effectively positioned and leveraged for credibility
• Rich Snippets optimization & structured data analysis – Conduct in-depth analysis to support Google Rich Snippets implementation, ensuring that our reputation-related content is structured for maximum visibility in search results
• Market and competitor analysis – Research competitors’ online reputation strategies and industry benchmarks to continuously refine our approach and maintain a competitive edge
• Perform reputation audits and reporting – Conduct Google search-based reputation reports to assess our brand’s online perception and provide actionable insights to enhance our reputation management strategies

Preferred Qualifications

Experience with structured data and seller rating strategies is a plus

Benefits

• Competitive salary
• Full-time, permanent contract
• Private health insurance
• 25 days of holiday + your birthday off
• Flexible vacation time (no blackout days)
• Flextime (7 - 09.30h / 15:30 - 18h)
• Free Friday afternoons (a 7-hour workday!)
• 35-hour week for the full month of August (free afternoons!)
• Flexibility to work from home
• Other benefits paid from the gross salary (ticket restaurant, transport tickets, nursery tickets)
• Permanent internal training + Annual budget for external training
• Team-building activities
• Monthly afterwork
• Free coffee and snacks
• Free fresh fruit
• Games room (Nintendo, table tennis, futbolín)
• Terrace at the office
• An innovative approach to all internal processes and businesses
• Work with the latest technologies + Career progress opportunities