Resource Deployment Manager

Summary

Join Coalfire as a Resource Deployment Manager (RDM) and optimize workforce planning and resource allocation across delivery teams. Partner with leadership and project managers to align talent with business needs, maintaining a comprehensive view of resource availability and utilization. Manage daily staffing requests, resolve conflicts, and improve resource management processes. Align technical talent with projects, ensuring stakeholder notification. Apply strong relationship-building, analytical, and communication skills to drive operational efficiency. Success requires strong analytical acumen, stakeholder management, and navigating a dynamic environment. The role involves proactive communication, relationship building, managing resource requests, serving as a central point of contact for staffing decisions, ensuring accurate schedules, influencing staffing outcomes, running meetings, generating reports, and assisting with training and process improvements.

Requirements

• 2+ years of experience as a Resource Deployment Manager, preferably in a professional services environment
• Strong proficiency with MS Office tools: Excel, Word, PowerPoint, Outlook
• Experience utilizing a PSA tool
• Bachelor’s degree (four-year college or university) or equivalent combination of education and work experience
• Strong critical thinking, analysis, and problem-solving skills
• High level of organizational and time management skills
• Self-directed and able to adapt quickly to changing demands
• Demonstrated ability to handle multiple projects and priorities
• Highly collaborative working style, with the ability to collaborate with stakeholders at all levels
• High degree of professionalism in all areas (communication, approach, style)
• Highly developed diplomacy, influencing, negotiation and conflict management skills
• Effectively work under pressure and with short timelines/competing demands
• Ability to work effectively across multiple geographies/cultures
• Ability to work independently and collaboratively with teams
• Detail orientated with a strong focus on quality
• Ability to manage confidential information appropriately and professionally
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
• Ability to work independently with minimal supervision and collaborate effectively within a team environment

Responsibilities

• Proactively communicate and engage daily with assigned delivery teams, gain subject matter expert understanding of their skills and identify the right opportunities for the team while optimizing resource schedules
• Proactively build strong relationships, learn skills profiles/developmental interests and work with delivery leadership in talent planning activities
• Own and manage daily resource requests for assigned practice area(s) by validating requirements, searching for candidates, and presenting candidates for consideration
• Serve as a central point of contact for leadership and project management regarding staffing decisions and conflicts
• Ensure that resource schedules are current and accurate
• Influence project managers and directors to accept an alternate staffing outcome by focusing on the “big picture”
• Run weekly resource meetings and facilitate resourcing issues/ conflict resolution with appropriate department heads. Escalate sensitive or high-risk staffing situations, as appropriate, to leadership
• Arrange weekly meetings with Delivery leadership and project managers to discuss upcoming pipeline, capacity, resource change control and identifying instances of resource underutilization
• Generate regular reports on utilization, capacity, and forecasting accuracy
• Assist with managing and increasing utilization numbers within assigned Delivery team
• Analyze, document, and communicate resource forecasts
• Maintain a comprehensive view of resource availability, capability, and utilization
• Assist with continuous business resource training and document process improvements
• Collaborate with fellow Resource Deployment Managers with resource sharing opportunities
• Develop and improve resource management processes, tools, and systems for scalability and efficiency
• Ability to be successful working remotely
• Travel up to 10%

Preferred Qualifications

• Certifications such as RMCP, CAPM, PMP, SPHR, or PHR
• Experience with Capacity and Demand Planning
• Experience working in high growth, entrepreneurial environment
• A desire to grow professionally by joining, and contributing to a group of skilled consulting professionals that focus on exceeding customer expectations

Benefits

• Paid parental leave
• Flexible time off
• Certification and training reimbursement
• Digital mental health and wellbeing support membership
• Comprehensive insurance options