Remote Retention Marketing Coordinator

Summary

The job is for a Retention Marketing Coordinator at Huckberry, responsible for managing the retention program, producing the Huckberry Newsletter, and working cross-functionally with various departments. The role requires experience in email marketing and/or digital merchandising, project management skills, and comfort using specific tools.

Requirements

• 2+ years experience in email marketing and/or digital merchandising
• Extremely detail-oriented, with past project management experience a plus
• Able to communicate clearly and effectively

Responsibilities

• Help manage the retention program end-to-end, from concept to deployment to performance analysis
• Brief and lead a team of designers in weekly cycles to produce 2 emails per week + 4 SMS per month
• Pull customer insights, data, seasonal merchandise, and personal perspective to influence product marketing
• Work cross-functionally to ensure channel merchandising balances both company initiatives and customer wants/needs
• Maintain communication with campaign managers and key stakeholders from planning to product launch
• Work with Retention Marketing Manager to implement opportunities to A/B test for optimization and to deepen customer relationships
• Identify and create systems/processes to improve launch strategy and cross-functional alignment

Preferred Qualifications

• Experience with ESP – Klaviyo, Bluecore and/or Attentive or other is a bonus
• Comfortable with working with project management tools (Airtable a plus)

Benefits

• Medical, Dental, Vision benefits
• 401(k) with employer match
• WFH flexibility & hybrid office
• 30 day paid sabbatical at 4 years
• Summer Fridays
• Company sponsored weekly workouts
• Mental health support
• Paid Parental Leave in every state
• Paid Time Off & Paid Sick Leave
• Paid Volunteer Time Off to volunteer with an organization you're passionate about
• Generous employee discount