Associate Vice President, Revenue Cycle Management

Summary

Join Modernizing Medicine (ModMed) as the Associate Vice President, RCM Operations, a transformational leadership role focused on building and optimizing Revenue Cycle Management (RCM) operations. You will lead high-performing teams, driving execution of RCM work and collaborating with other BOOST teams to ensure continuous improvement. This role requires strategic leadership, change management expertise, and a commitment to team development. You will scale and optimize RCM capabilities, implement best practices and KPIs, and ensure compliance with healthcare regulations. The ideal candidate will have a Bachelor's degree, 10+ years of progressive leadership experience in RCM, and a proven ability to lead transformational change in high-growth environments. ModMed offers a competitive benefits package, including health insurance, retirement benefits, paid time off, and professional development opportunities.

Requirements

• Bachelor’s Degree in Business, Healthcare Administration, or related field required
• Minimum of 10 years of progressive leadership experience in Revenue Cycle Management
• Demonstrated success managing end-to-end RCM operations in a private practice or healthcare services environment
• Proven ability to scale billing service or RCM organizations in high-growth, technology-enabled settings
• Experience navigating regulatory complexities and payer requirements in the healthcare sector
• Deep understanding of workflow management, service line development, and operational execution
• Strong financial acumen and data-driven decision-making capabilities
• Demonstrated experience in using KPIs to drive performance and accountability
• Excellent interpersonal, communication, and influencing skills across organizational levels
• Proven ability to lead through influence, manage cross-functional teams, and implement transformational change
• Experience leading change management initiatives, including communication, training, and stakeholder engagement strategies

Responsibilities

• Drive operational excellence, standardization, and process optimization across all service lines
• Implement best practices and KPIs to monitor, report on, and improve financial and operational performance
• Ensure compliance with healthcare regulations, payer rules, and reimbursement methodologies
• Partner cross-functionally with clinical, financial, and technology teams to align RCM strategy with organizational goals
• Scale and optimize RCM capabilities in alignment with rapid organizational growth and evolving payer landscapes
• Serve as an executive change agent in transformation initiatives, including AI adoption and automation of RCM functions
• Communicate vision and strategy across all levels of the organization, ensuring alignment and stakeholder buy-in
• Drive continuous improvement by fostering a culture of innovation, learning, and accountability
• Attract, retain, and develop a high-performing, customer-oriented RCM team
• Establish and maintain a culture of service excellence, integrity, and operational discipline

Preferred Qualifications

• Master’s Degree (MBA, MHA, or similar) preferred
• Lean Six Sigma, ISO, or other process improvement certifications are a plus
• Familiarity with healthcare technology platforms, AI tools, and digital RCM solutions is highly desirable

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees
• Allowances: Annual wellness allowance to support your well-being and productivity
• Earned, casual, and sick leaves to maintain a healthy work-life balance
• Bereavement leave for difficult times and extended medical leave options
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind