Revenue Operations Manager

Summary

Join Hummingbird, a remote-first company fighting financial crime, as their Revenue Operations (RevOps) Manager. You will partner with the SVP of Growth and collaborate across various departments to optimize GTM processes, data-driven decision-making, and automation. This role demands strategic thinking and hands-on execution to enhance team performance. You'll drive sales team success by maximizing Salesforce usage, increase lead conversion velocity, and improve data hygiene. The ideal candidate possesses 5+ years of experience in a sales/marketing operations role, expertise in Salesforce CRM optimization, and a passion for cross-functional collaboration. Hummingbird offers competitive compensation, equity, flexible working hours, excellent benefits, and a supportive work environment.

Requirements

• Expertise in and passion for Salesforce CRM optimization. Someone data-driven and detail-oriented, and driven by the understanding that this work is essential to the growth of the company
• A love for cross-functional collaboration. This person has the desire to be in a highly visible and impactful role in a rapidly growing start-up
• 5+ years of experience in an operations role specifically focused on sales, marketing or a similarly process oriented function
• Experience with or exposure to top-of-funnel sales processes and/or marketing campaign generation
• Interest in and exposure to the SaaS world

Responsibilities

• Help drive our Sales team’s success, especially by maximizing our use of Salesforce. Implement best practices, evaluating both points of friction in our current processes and emerging business needs, utilizing flows and validations
• Help increase lead conversion velocity
• Leverage data analysis and build reports relating to sales effectiveness and marketing campaigns
• Identify gaps in Salesforce - help improve data hygiene for reliable reporting and analytics
• Own the relationship between sales and marketing. Your ultimate goal is to increase lead efficiency, conversion and bookings
• Partner with leadership cross-functionally to drive improvements. Based on your consistent evaluation & expertise with Sales and Marketing data, you’ll help implement changes across both orgs
• Advise marketing on new content for demand generation and product marketing based on data-backed recommendations

Preferred Qualifications

Salesforce Administrator Certification

Benefits

• Competitive compensation including cash and equity
• Remote-first, fully distributed company with flexible working hours
• Awesome health, vision & dental benefits, and 401k
• Safe, respectful & comfortable work environment with colleagues and leadership who prioritize diversity, equity, inclusion and belonging